October 18, 2001

 

MB-AASA-AAA-HCS-01-47

MANAGEMENT BULLETIN

 

TO:                  Area Agency on Aging (AAA) Directors

                        Home and Community Services Regional Administrators

 

SUBJECT:        COMMENT PERIOD ON CLIENT FILE REVIEW QUESTIONS: 

THESE QUESTIONS WILL BE USED TO COMPLY WITH

SUPERVISORY REVIEW REQUIREMENTS IN 2002

 

Meetings were held with each Home and Community Services (HCS) and Area Agency on Aging (AAA) region in the spring of 2001 to discuss Aging and Disability Services Administrations (AASA’s) proposed Quality Assurance (QA) program.  The QA program will be implemented statewide across the HCS and AAA systems to assure coordination and consistency in 2002.  Part of the QA program entails a standardized tool for use when supervisors perform required client file reviews.  A list of these client file review questions were distributed at the QA meetings held in the spring.  AASA monitoring teams used these questions during their 2001 site reviews of AAA and HCS regions.  When all of the site visits were completed, the monitoring teams made the revisions you will see on the attached list of questions.  The questions are based upon current requirements in RCW, WAC, department policy and protocols issued by the Centers for Medicare and Medicaid Services (formerly HCFA).

 

AASA is looking for your feedback on the revised questions.  Keep in mind that these questions will be part of a QA database that each HCS and AAA Supervisor/Program Manager will use when performing required client file reviews.  Specific information on expectations for the number of files supervisors will review annually will be outlined in a new QA Long Term Care Manual chapter that will go out for comment later this year.  AASA will provide training to those expected to use the monitoring tool prior to implementation.

 

Please send written comments to either Debra Knauf or Bea Rector.  The comments are due by 5:00 p.m. on Friday, November 16th.

 

Inquiries to:

 

Debra Knauf                                                                 Bea Rector

Phone:  (360) 725-2393                                                  Phone: (306) 725-2560

email:    knaufdj@dshs.wa.gov                                        email: rectobm@dshs.wa.gov

 

 

 

                                                                                                                                               

                                                                        Penny Black, Director

                                                                        Home and Community Services Division

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